Using AI to Scale Your Business with Mohan Rao of Knownwell
THE AI CHICKS talk all things on how AI is used to scale businesses — from optimizing operations to driving innovation. Joined by Mohan Rao, Chief Product & Technology Officer, the We explore real-world use cases for native AI, data factories, digital agents, and practical advice for entrepreneurs adopting AI into their business, whether just launching or being an established company.
Show Notes
EPISODE COVERS:
1. AI’s impact on scaling businesses
2. Mohan Rao’s background and KnownWell
3. Defining commercial intelligence platforms
4. Explanation of SaaS for listeners
5. Traditional vs. native AI business models
6. Operational data factories for enterprises
7. Building AI-native business strategies
8. Proprietary data and privacy in AI
9. Choosing technology vendors for AI adoption
10. When to integrate AI in small businesses
11. Overcoming AI misconceptions and hesitations
12. Mainstream AI use cases: marketing, code, support
13. Rise and promise of AI digital agents
14. Balancing automation and human creativity
15. Long-term business transformation by AI
TIMELINE:
00:00 "Building a Trillion-Dollar SaaS Platform"
05:41 Exploring Native AI in Business
06:38 AI-Driven Business Strategy Insights
10:21 Strategic Vendor and Tech Alignment
13:10 Mainstreaming AI in Business
17:06 Localized AI for Legal Firms
20:17 "Leadership for Humanity-First Tech"
24:57 "AI: The New Internet Revolution"
25:38 AI's Massive Economic Impact
AI in business, scaling businesses, SaaS (Software as a Service), commercial intelligence, professional services, B2B (business-to-business), automation, data governance, digital transformation, AI native enterprises, tech stack, data privacy, proprietary data, generative AI, marketing automation, customer experience, decision optimization, operational data factory, digital agents, LLM (large language models), AI agents, task automation, small business technology, buy vs build strategy, tech adoption, customer support automation, innovation in business, agentic architecture, entrepreneurship, digital co-workers, business optimization